Frequently Asked Questions

What is Herbalife?

Herbalife is a company focussed on complete health and wellbeing by offering high-quality weight-loss, nutritional and personal-care products. Herbalife products are sold by a team of more than one-million independent Distributors in more than 59 countries worldwide.

What is Direct Selling?

Direct selling is defined as "The sale of a consumer product or service, person-to-person, away from a fixed retail location.". It is the selling model used to distribute Herbalife products. Although direct selling has been around for thousands of years, it has become increasingly popular since the 1950's. Today, many shoppers prefer the higher level of personalized care afforded by direct sales.

What makes Herbalife different from other companies?

Herbalife believes in simplifying good nutrition, making improved health, weight management and enhanced personal care easy to understand and available to everyone for a lifetime. Distributors can customize programs just for you to make it easy to achieve your wellness goals. Plus, Herbalife is the only company with Cellular Nutrition® technology for your maximum benefit.

Can Herbalife help me lose weight and keep it off?

Yes! For 25 years Herbalife has helped millions of satisfied customers achieve their ideal weight and maintain it with scientifically advanced weight-management programs. Herbalife offers both a calorie-controlled and a carbohydrate-controlled approach to weight loss, helping you find the program that works best for you. Based on improved Cellular Nutrition®, Herbalife's weight-management programs can help you feel better, have more energy and maintain a healthy weight for life.

What is Herbalife Outer Nutrition?

Science has discovered that many of the same nutrients and botanicals that support good health when taken internally can also enhance appearance and well-being used externally. Herbalife has used this principle to develop a range of personal-care formulas, for body, skin and hair.

How do I know Herbalife products are safe and efficient?

Herbalife places a top priority on providing high-quality, safe and effective products. Herbalife works closely with both the Scientific and Medical Advisory Boards, a team of distinguished doctors, scientists and nutritional experts, who help develop the products. Through a donation from Herbalife, the Mark Hughes Cellular & Molecular Nutrition Laboratory has been established at the University of California, Los Angeles.

Where can I buy Herbalife products?

Herbalife products can be purchased directly from your independent Herbalife Distributor.

How can I learn more about the Herbalife Business Opportunity?

Herbalife offers one of the most rewarding business opportunities in the direct-selling industry. Our compensation plan returns up to 73% of retail sales to our Distributor force. We also offer exceptional sales and business training to help ensure your success each step of the way.

Can I be a part-time Herbalife distributor?

Of course! Although many Distributors decide to go full time with Herbalife, our business opportunity is also an ideal way to earn some extra spending cash by working on a part-time basis.

How do I sign up to become an independent Herbalife distributor?

It is so easy. All you need is to be sponsored by an existing Herbalife Distributor and to purchase the affordable Herbalife International Business Pack.

Can I use Herbalife products if I'm currently under the care of a doctor or taking medication?

It is advisable to have a discussion with your doctor, before making any major changes to your diet or lifestyle, or if you have been identified with a medical condition and are taking prescribed medications.

If I'm lactose intolerant, can I take Herbalife products?

You can use some products yes. Many of the Herbalife shakes contain milk ingredients, which are not lactose-free. If you are lactose intolerant, you should use Our Formula 1 Free Healthy Meal Nutritional Shake Mix “free from cholesterol, lactose and gluten.

Are Herbalife products considered to be part of a high-protein diet?

No! Herbalife products are not designed to be a high-protein diet. They are part of a balanced nutritional program. Our recommendation for protein is conservative and safe for healthy individuals.

Can Herbalife products prevent/cure diseases like diabetes, cancer and thyroid conditions?

No. Herbalife products do not cure diseases, nor are they a substitute for medical treatment or medications. Our Herbalife shakes and healthy snacks, vitamins and nutritional supplements, energy and fitness drinks, skin and hair care products, combined with healthy eating and exercise, contribute to a healthy, active life.

Is soy safe for women with breast cancer, breast cancer survivors, women taking Tamoxifen or other such medications, or women at high risk for breast cancer?

Yes. However, individuals under doctor's care or using prescribed medications should consult their personal medical doctor about dietary supplement use.

I'm pregnant and want to take the Herbalife products during my pregnancy. Which products should I take?

It is important that all nutritional supplementation during pregnancy should be discussed with your Gynaecologist, and use the best possible nutrition during pregnancy is important. Although Herbalife products are safe to be used by most adults, a few Herbalife products showing they are not recommended for pregnant or lactating women. I used the Herbalife shake through my pregnancy and while breastfeeding

Which products can lactating women use?

A strict calorie-reduced diet is not recommended during breastfeeding, since breast milk production and quality can be affected by low calories. If you are lactating, you should discuss any products with your doctor.

Are there any interactions with my medication?

If you are taking any type of medication, you should discuss the use of supplements with your medical doctor.

What should I do if I’ve hit a plateau with my weight-management results?

Make sure you are using the Herbalife products correctly as recommended. Live healthy, and exercise. Please be aware that there are many reasons why an individual may experience a "plateau" in his or her weight loss. Should you have difficulty losing more weight, seek for advice

I am presently taking anti-depressants. Are there any products that I should avoid?

Our products, like all dietary supplements and functional foods, are not intended to diagnose, treat, cure or prevent any disease. Always consult your primary care doctor for treatment of diseases

Will Cell Activator cause cancer cells to multiply?

No, it will not. If you have cancer, it is important that you discuss all supplementation with your personal physician prior to use.

How can children use the products for weight loss?

Herbalife products are not intended to be used in weight-loss programs for children. We strongly believe that the youth and children should be focused on eating healthy foods and including more physical activity into their daily routine to accomplish healthy weight management.

I am a vegetarian. Which Herbalife products can I use?

Lacto-ovo-vegetarians can use most products but may choose to avoid the following Herbalife Products. Fish oil products find in our Herbalifeline capsules and Products with bee pollen find in our Formula 2 Multivitamin Complex.